FAQs

Do you have a physical shopfront?

ELITEMILITARIA MILITARY ANTIQUES is an eCommerce business, trading on the internet ONLY.  All the products are shown on the website www.elitemilitaria.com plus we have an eBay shop at eBay Shop.

We do not have a shopfront.


Do you have any customer testimonials?

Elitemilitaria has over 37000+ positive feedbacks on eBay from satisfied customers. Please click on the following to read some of them:  

Customer Feedbacks / Testimonials 


What is your refund policy?

7-day 100% Money Back Guarantee

At Elitemilitaria, we stand behind our products! That's why we offer a 7 Day Money Back Guarantee. If for any reason a  customer is unsatisfied with their purchase, they may contact us within 7 days via email of taking delivery, and organize to return the product and receive a refund of the purchase price excluding the associated Delivery Costs, subject to the terms and conditions listed below:

    1. In order to organise a refund under these terms and conditions, the customer must notify Elitemilitaria via the Contact Us page or phone +61 0424425899  within 7 days receipt and request a refund under these terms and conditions. The customer must comply with the directions of our staff in order to facilitate a refund

    2. Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the amount of the purchase price excluding the return postage costs

    3. The 7 Day period will commence on the date that the customer accepts delivery of their items. Where there is no proof of delivery, this date will be assumed to be 7 business days in Australia or 25 days overseas from the date of dispatch of the product.

    4. The item must be returned within 7 days of requesting a refund under these terms and conditions, via a trackable mail service, in the original condition it was received in.

    5. Returned products must be returned in accordance with the Refunds and Returns section of our Terms & Conditions page.  This includes being returned in the original packaging, and in the original condition it was sold in.

    6. Customers must return the products for which they are seeking a refund at their own cost.

    7. After receiving the returned goods, Elitemilitaria will issue a refund as soon as is reasonably practicable and the customer will be provided with e-mail acknowledgement.  Where possible, refunds will be processed by reversing the initial customer transaction. Elitemilitaria accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.

    8. Elitemilitaria is in no way responsible for the receiving country's custom laws or duties. Elitemilitaria will not be liable for items 'lost' or 'damaged' in the post. A tracking number will be issued.

    9. Elitemilitaria reserves the right to make changes to these 7 Day Money Back Guarantee Terms and Conditions without notice.

    10. All items that qualify for a refund, must be returned to :

    11. Elitemilitaria PO Box 62 Robina, Qld. 4226 Australia


Who should I contact if I am not happy with my purchase?

Please use the Contact Us page as soon as possible with any concerns and a representative will contact you quickly to resolve any issues.  Elitemilitaria offers a 7 day 100% Money Back Guarantee.


How long after purchasing do you post the items out?

Elitemilitaria will usually dispatch the items within 48 hours of receiving the order during business days, however, postal delays can occur due to unforseen circumstances. e.g. Covid-19 delays


Who is the preferred postage contractor you use for shipping?

Australia Post is the preferred postage contractor, however there are exceptions to the size of the parcel, then we will use a courier.


How many years have you been in business?

Elitemilitaria (Elite Collectables Pty Ltd) was registered as an Australian company in 2007, what started out as a passion and hobby 36+ years ago has became the successful business it is today.  Initially we started out over 36 years ago collecting military collectables and history, and are now renowned specialists in the collecting world. Our initial objective in the early 2000's was to provide a sense of integrity to dealership on a global scale, and since then, together with premium customer service and quality products on offer, we have continued to grow. 


Where can I find information about your company?

Elite Collectables Pty Ltd is an Australian owned registered Company (ACN: 124 073 178) since 2007.

Elitemilitaria Military Antiques is a well known platinum power seller and  has over 35,000 positive Customer Feedbacks / Testimonials  on eBay  


Do you trade or buy back items?

Although Elitemilitaria Military Antiques has it's own suppliers, however, we are willing to discuss any militaria on offer, please contact us through the Contact Us page and we will reply as soon as convenient to discuss this further.


What products do you offer?

Elitemilitaria Military Antiques offers a diverse range of original, genuine Military collectables antique and modern - including German Militaria, 3rd Reich, Swords, Bayonets, and Helmets. We also specialise in modern Elite Unit Special Forces items such as SAS, SASR, U.S. Special Forces, & French Foreign Legion - including a wide range of the latest, military style Watches, Combat Knives & Bayonets, and Military Swords.   

**We do not trade in firearms nor ammunition.


Do you have a phone number I can ring?

Elitemilitaria Military Antiques is an online shop trading only through the website, however if you would like to phone us, the number is +61 0424425899